“AT&T and RIM discovered an issue in the most recent software update for the BlackBerry Bold, only affecting a small number of customers in a handful of markets. The issue may create call performance problems that can be corrected,”

This is AT&T’s reply in line with the issue that its BlackBerry Bold visual voicemail software update was being pulled due to problems in its network. AT&T encourages its customers who are experiencing problems after downloading the software update to contact customer service.